Refund policy

Sales made on the portal are final. Returns will not be accepted except for those products that reach the customer with a defect that affects their correct use.

In this case, you must contact Customer Service +34 674059562 / within 24 hours of delivery. You must provide clear and complete information, the advisor will request photographic evidence of the packages and the product where you will have a maximum of 7 calendar days to send the photographs; otherwise the claim will not be accepted.